At any time, either party may cancel a Mushroom Mail users account for any reason. MushroomMail reserves the right to cancel any MushroomMail product license or services if any of the company or public rights are violated by use of MushroomMail products or services. For user to cancel, user must request cancellation by calling Mushroom Mail at 1.732.325.1269 Or email us at support@mushroommail.com

Amounts paid are not refundable. Subscriptions to our service are pre-paid. As such, any cancellations that occur in the middle of a payment term (month, quarter, or year depending on payment schedule) will be made effective on the final day of the prepaid term. Any email communication regarding the cancellation of an account must be from the email address on record in the account to complete the cancellation.

Please note that allowing a credit card to expire or not submitting payment by check regardless of invoice receipt status will not automatically cancel your account as we maintain all account data, allow subscriptions to occur, and allow you access to your account. You will remain responsible for paying the monthly charge, which will accrue to your account, until we receive a cancellation notice. We will send notice to the email on record if a card is declined. We may also follow-up by phone or mail. We reserve the right to send delinquent accounts to a collection agency if they are not paid within 3 months.

Per our privacy policy, data from canceled accounts will be deleted immediately and cannot be retrieved. Please be sure to export all data you wish to save before canceling your account.